Warranty
We guarantee that we offer jewelry contains 92.5% silver (Ag) and 7.5 % copper (Cu), except filigree , which are 95% silver (Ag) and 5 % copper (Cu)
We ensure the reliable mounting of the stones.
We guarantee the quality of the materials ( stone , leather , etc.).
When you purchase our products we give you a certificate of quality, which serves as a warranty card for a period of one (1 ) month .
The warranty does not apply to :
- Change the color of silver as a result of contact with mineral water, cosmetics or detergents
- Presence of mechanical damage (traces of hitting, crushing , etc.).
- Lack of certificate issued upon purchase
- If it is impossible to remedy the defect or replace the product, we will refund the amount paid within 1 (one) month from the date of the claim.
Upon careful attitude and proper maintenance ensure that aesthetic pleasure from the use of our jewelry will last for years .
Purchased goods may be returned within 7 days of receipt if:
- Not used
-Not with abnormal commercial appearance
- Is accompanied by the documents issued for the purchase
- Compliance with all conditions of Article 55 of the Law on Consumer Protection
When returning goods transport costs are borne by the customer.